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Old 09-24-2012, 09:04 AM  
2MuchMark
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Join Date: Aug 2004
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Do what we do. Count the holdback as an expense in your budget (think : forced savings), then count the returning holdback as "found money" later on. The "extra cash" can be re invested in your business, or for new toys, or anything else you want. You could also mark-up your prices an extra 5% to cover your current loss too if you think your customers wouldn't mind but only you can know that for sure.
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