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Old 08-30-2012, 08:35 AM  
Emil
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Join Date: Feb 2007
Location: Sweden
Posts: 5,646
Help me understand what's going on... (Webair)

So I did cancel or atleast try to cancel my dedicated server at webair:




Still no reply about this.

Today I notice that I'm not able to login to Webair controlpanel. I could login to the FTP earlier today but it's not working now.
I cant even ping the server anymore, have they already taken it offline maybe? I've already paid for the full month of August so that would be wrong...

I send another email asking why I cant login:

Emil:
>Hi, why cant I login to the controlpanel @ webair anymore?
>>>>Username "********"



Webair:
Dear Client,

As this email account is not authorized, for security purposes please open this ticket
from an authorized email on the account so that we can provide you with further details.

Sincerely,

Rob Brocius
Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1



Emil:
How do I open a ticket when I can not login?


After re-reading the first reply where they ask me to send from a authorized email I'm a bit confused since I've been using the same email for years with them...


Anyone understand what's going on? I dont...
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