Originally Posted by garce

Although I rarely use any of Google's webmaster tools anymore (I think I have a few sitelists registered...), I often get surprisingly quick responses from Google when I have a problem with my listings.

So while I'm no fan of Google and its single-minded obsession to collect every single piece of personal information on the internet and sell it to anyone with a dollar, my Webmaster account has been surprisingly useful - and definitely non-judgemental.

Google already knows everything about me - whether I use their tools or not. Whether their webmasters tools are useful or not (for me? Not so useful anymore), building a relationship with Google support through your webmaster account might be helpful in the long run.

YMMV.