Quote:
Originally Posted by Rand
Epoch has nearly seventeen years of experience processing transactions and handling refunds and chargebacks. We have a 24/7/365 customer support department which can respond to customers via phone, chat, or email. Our record for helping our merchants remain below the card association thresholds speaks for itself. While I won't go into the details about how we do that here, note that we have established relationships with banks who know us and work with us, and every ethical manner of managing your portfolio is in place to help make sure you make, and keep, your money making you and your customers happy. We have several measures at our disposal to do this, including disputing chargebacks on a case-by-case basis.
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Sound good, I Will be doing Epoch, and I checks my CBacks are just 1.3% I calculated base on days rather than by the months. Hence I got a high percentage before.
But still as program owner, we still need to make sure of what our affiliates are doing when they are selling our sites. This is important, as if they portray our products in any way different from what we actually have, that can lead to higher refunds and CBacks.
Thank for the help again.
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