Quote:
Originally Posted by glowlite
You can't be serious. You changed your mind midstream, not Amazon, not the Seller. Follow their simple instructions and collect your refund. Complain to Amazon about their processing failure not the Seller.
To answer your question: Give Amazon a bad review, not the Seller. 
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I sell on Amazon, and it's my job to know the status of my orders, not Amazon's. As long as the order option to cancel still exists, the buyer has the right to use it. The seller would have gotten an email immediately upon the order being cancelled.
If their automated system doesn't allow for cancellation, then they need to eat the cost of the return.