Quote:
Originally posted by Cassie
yes! successfully on several occassions. helps to have a customers full info and then send them a legal letter. if they dont respond to that, the phone calls start and all of their paperwork is sent to their home registered mail. however, when you tell them that you are doing this, they usually pay up. 
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i think he was talking about fighting the chargeback thru visa/mc.
sure, a lot of customers may give you the cash afterwards, but they may not pay the chargeback fees. it also doesn't change your chargeback ratio.
detoxed is pretty much correct. like i've said many times before (but no one seems to want to believe it), you cannot prove the cardholder did the charge unless you can trace the IP address from your logs back to his computer.
as far as i know, the only legal way to do that is to get that information from his ISP. and they won't give you that info without a subpoena. good luck getting one.