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Has anyone ever successfully challenged a chargeback?
For seven years I have accepted chargebacks as a fact of life in this business.
As our tools have evolved I can now prove that an individual has downloaded content, how much, when and to where. In other words I can prove delivery of what they bought.
I am seriously considering starting to fight some of the better documented chargebacks. Has anyone ever been successful in a chargeback dispute?
If so how did you win?
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