Quote:
Originally Posted by marktruman
http://eliteswitch.nl
They took 400 euro for me for a server, and yet didnt deliver. Been over a month now. Paypal says they cannot help against digital goods. anyone know if I got any options?
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sorry to hear, but hopefully you get your money back.
Contact them and tell them if they do not refund your money or provide you the service, you are contacting your credit card company to dispute the charge. From their end, they don't know if it came from your PayPal checking or a credit card payment.
That will usually get people to get on their feet. Make sure to give them a deadline, like EOD Monday, but make sure you give them at least 2 business days.
Most merchants think they can just pass over people and screw them around, so you have to stand up and show them your not going to be had.
Hosting is not a digital good, its a service. Whom ever you spoke to at Paypal is wrong, I've had to deal with this myself several years ago.