Quote:
Originally Posted by AdultKing
You have explicitly stated on this forum that your company takes security very seriously. You keep quoting know your customer rules and being willing to lose clients because of your overly stringent desires to obtain unwatermarked ID.
So if you are saying that your company can't type in Paxum and File Locker or File Sharing into Google then you just reinforce my concerns about your company's bona fides.
It's not up to people to notify you about nefarious clients, your own security procedures should have that in hand.
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For the record, anyone can sign up for a Paxum account with any email address; gmail, hotmail, domain mail, etc. There are no restrictions on the emails we accept.
In order to get a VERIFIED Paxum account though, we do require valid ID and for businesses, we require a valid business/company registration as well.
It is at THAT stage of the signup (with documentation) that we are able to perform our Due Diligence/KYC. We have encountered business clients in the past wishing to use our services for purposes banned in our TOS. At that time the client is informed we will not be able to accept their business or verify their account. We have had to turn down multiple business accounts in the past for this reason.
This specific case that you're referencing is an UNVERIFIED account in the Paxum system. Squillion posted that they were using us before they even verified their account, AND before they submitted any documentation. We never look at an account until there has been some documentation uploaded, it would not be good time management to do otherwise.
Fact of the matter is, we are doing what we said we would do. The Squillion account did not 'slip past us' in any way. They NEVER WENT THROUGH our Due Diligence/KYC and they were NEVER VERIFIED with Paxum.