Quote:
Originally Posted by keysync
Actually,
I'm on my 6th email to them to resolve this problem.
That's 5 too many as far as I'm concerned.
I don't honestly know exactly how the paypal thing works but this is in the directions when you go to close a dispute
Remember, a closed dispute cannot be re-opened or escalated to a claim with PayPal. Make sure that you are 100% satisfied with the outcome of this dispute before you close it.
For example, if the seller is offering a refund, wait until the funds are in your PayPal account before closing this dispute.
So....
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I don't blame you. Some people would say you should close the dispute and just trust them to refund your $50 but why isn't it the opposite where they should pay you and then trust you to close the dispute instead? Some companies need to rethink some of these little games they play with people. If they would have refunded the money right away instead of being cute there would be no dispute.