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They should be making a statement about how they were obviously misled by the merchant and how whilst they do their best they can't be expected to police every site in real time bla bla bla AND most importantly, they should promise to look deeper into this problem and give people a specific procedure to follow if they find ccbill processing on an inappropriate site.
I am sure they ARE taking this seriously, but in typical ccbill style, not wanting to help keep this on the top page with their replies, but they should be going on the record.
At the moment, their silence implies that they are saying mind your own fucking business.
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