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Another designer with a medical emergency... Hope your daughter is well dude!
On the plus side, at least it wasnt a death of a relative, thats a typical 'designer' response to delayed work, hope you get everything sorted out, can understand both sides of the story now, designer wasnt in the loop due to emergency situation, his staff gave the client the run-around. Client was naturally pissed about the delays and came to GFY.
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