View Single Post
Old 05-29-2012, 05:01 PM  
bigluv
Confirmed User
 
Join Date: Jul 2008
Posts: 850
Quote:
Originally Posted by RuthB View Post
Thanks for your feedback everyone!

Having the feature optional would obviously be the best option for everyone, but that does require a lot more programming effort/time than a simple switch.

It looks like the majority here would be interested in seeing the $$ amount in the subject line itself. Thanks again for sharing your thoughts with us! We appreciate it
Hey Ruth

While you've got the boss's son's friend from school in doing your IT for the week,
please have him do a few things that aren't so cosmetic and actually make a difference
to the user experience:

1) Make your support ticket emails replyable and viewable from a link containing a token instead of login
2) Change your 'contact us' form so that if your non-refreshable captcha is entered wrong all the fields (and the effort of writing a possibly lengthy body of text) are not cleared
3) Write some kind of database monitor so your staff know when the whole thing is taking a shit instead of looking at your customers like they are the problem.

Thanks
bigluv is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote