View Single Post
Old 05-23-2012, 06:42 PM  
raymor
Confirmed User
 
Join Date: Oct 2002
Posts: 3,745
Quote:
Originally Posted by Sly View Post
Ignore chargeback and refunds. Yes, they are demoralizing, but you are paying attention to the wrong number. If you make more money with ABC sponsor, per time/resources invested, than XYZ sponsor? Why would you move all traffic to XYZ just because ABC had a chargeback?

Focus on the big number, not the little number.
True in the short term in some ways. On the other hand, lots of chargebacks means unhappy customers. Whether from banging cards, hidden cross sales or whatever, it's turning paying customers into people who won't use their card on the net again. Overall, a very high amount of chargebacks may be a sign of of a dog, as in "if you lay with dogs ..."
__________________
For historical display only. This information is not current:
support@bettercgi.com ICQ 7208627
Strongbox - The next generation in site security
Throttlebox - The next generation in bandwidth control
Clonebox - Backup and disaster recovery on steroids
raymor is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote