Quote:
Originally Posted by DWB
I don't understand this phenomenon. I especially don't understand those who MUST HAVE the latest model as soon as it comes out when what they have works just fine.
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One of the major factors is their customer service, it's just fantastic!
Apple realised that if you treat your customers right not only will they pay a bit extra for your products but you'll gain a customer for life.
Plus their products hold their value so fans just upgrade and sell their current device(s)