I run an escort site and I received an email to say that an ad on my site had the wrong phone number this is the email
Quote:
I have been made aware tonight by my 15 year old daughter that her mobile phone number is published on your website and in newspapers for "xxxxxxx xxxx xxxxxx".
She has received numerous phone calls and texts from your prospective clients requesting services.
Given her age, this is, of course, completely inappropriate.
I request that you immediately remove her mobile phone number from your website and ensure all publications are reviewed and amended as required.
In addition to this, I request that you forward written apology to my daughter via my email address for this trespass on her privacy, dignity and innocence.
Please confirm via email once the required action is completed.
Failure to comply with the above request within 24 hours will leave me with no option but to contact my legal representation in regards to fair damages and compensation.
Regards,
xxxx xxxx
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so i responded with i have deleted the add but know she has just emailed me this email
Quote:
Thank you for removing the ad.
However, it seems your mobile number validation process did not work in this case as I'm sure my daughter would not have agreed if someone had rung her to ask about it. What would they have said to her? I beleive it was a typo error in the set up of the ad. What is being done to address this within your organisation?
Also, you have not apologised. I expect this to be done in professional and respectful manner.
Please also arrange compensation for this inconvenience.
Regards,
xxxx
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so how would you reply ?