Originally Posted by Zombaio_Tomas

We restrict new signups after 24 hours if we can't get in touch with the webmaster -or- if the webmaster refuses to understand our compliance issue.

The temporarily restriction shows with an error message for the customer that reads "Temporarily technical problem, please check back later." Nothing dramatic.





No of course not. In this case new site joins were blocked after the first reply, and unblocked after the webmaster agreed to the update.

There is NO financial benefit for Zombaio in itself to block sites or terminate agreements. But if a client refuses to co-operate and follow our agreement, we can't do more business with him/her. We have agreements on our end we have to follow.

As an example:
We have had one client. That refused to understand the problem. After a very very long discussion, he agreed to update the content (which had to do with EXTREME bondage). 6 month later we got a 25k penalty from the card schemes for his site where we found the EXACT same content, just moved to another location (URL) on his server. Do you think we could get the funds out from his merchant account... oh no. This guy had a total of 90 USD processed with us. And now he is just gone.

The above situation may help you understand why we act as we do, especially if there is no history with the merchant. Then of course there is always things we can do better, for example the communication as I said shall always be polite and professional.