Quote:
Originally Posted by edgeprod
You've never seen NatNet or Mojo field a ticket, then.  Sometimes, they're done before the ticket confirmation hits my inbox. Not every time, granted, but sometimes it's so fast it makes my head spin.
There's no way I'd want my own ass on the line for a mistake when the strength of NatNet or Mojo could be behind making sure it got done right.
I really don't understand the "do it yourself" crowd .. are they just poor/cheap, just don't want the documentation (ticket) to go with it, or just uneducated? What's been your experience with those types?
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Its not really about being the do it yourself crowd. I host with nationalnet and moved to them for their support. Previously I was with rackspace where I paid double for less service.
Sometimes its better to manage parts of your own shit, I lack some control with natnet I wish I had as it would make some things easier. Our systems are all custom build so for a host to make a suggestion to what is best for me is sometimes impossible. In the end it really depend if you need out of the box hosting or something customized.