Originally Posted by V_RocKs

When CS5 came out I had many complaints and I went to their boards to bring them to light.

I was hammered by the users about being a crybaby and was told Adobe never ever uses anything in the forum to fix problems.

Then a week later I get an Email from one of their developers asking me questions about my issues, which were bugs and changes to work flow.

Two weeks later the Adobe updater tells me I have to close Dreamweaver and Photoshop so they can be updated. All of my issues were fixed and the workflow problems were put back to their old order of doing things.

I got a big smile.