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yeah they always offer up their email or icq in complaints threads. Ive made about 5 threads of such in the past 9 years. However... each time I contacted, NOBODY responded to me so I called them out on it the last time I made such thread... nothing happened. At all. I had to use live support and the answer to a simple question (how do I see a list of all activity) turned into a laundry list of things I had to do. I just said I got it working, closed it and never checked my own personal stats again.
Now after coming aboard the VDBucks train I had to figure this out so I could do my job better. After taking the whole hour to finally figure it out myself it was painlessly fucking easy once I realized they use words for menus that make NO sense at all and I just had to do 2-3 clicks. I was able to check stats for campaigns I have been doing for our own traffic generation easily since.
The old interface worked just as shitty but at least I was able to check stats in under 5 minutes without having to click every single frigging button on the site until I got what I wanted. I am personally disgusted with their interface and their lack of support.. but I have to say, what choices do we have when most programs float on ccbill's billing? I am some happy we have our own stats interface and don't have to deal with ccbill's admin but if we did, what choice is there.. gotta suck it up buttercup cause their system ain't goina change in our lifetime.
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