this is why you just don't issue refunds like they are candy........ the follow up email correspondence.
----- Original Message -----
From: Trent XXXXX
To:
[email protected]
Sent: Friday, March 09, 2012 7:45 PM
Subject: RE: Hello webmaster
Since Epoch won't give me a refund, could you please re-activate, I am going to let him use it, but take it out of his allowance.
Thanks, Trent.
--------------------------------------------------------------------------------
From:
[email protected]
To: Trent XXXXX
Subject: Re: Hello webmaster
Date: Fri, 9 Mar 2012 01:44:23 -0500
Hi, I cancelled the subscription. As far as getting all or part of the money refunded you will have to talk to Epoch - here's the link to their customer support site.
https://epoch.com/en/index.html