Quote:
Originally Posted by signupdamnit
I have a sponsor under CCBill which has a 10% initial rebill rate for recurring transactions (for all transactions it's about 6%) for the last year. Of those rebills they tend to only rebill only once. I notice most people immediately cancel the next day after joining this particular site almost like clockwork. The site does have pre checked cross sales.
My question is whether or not this is normal for others. It's not normal me. With other sites recurring memberships on average rebill twice so for example 100 recurring sales means I will get about 200 rebills. Also is there any way for a sponsor to do some shady shit in ccbill where they are able to drop the affiliate from getting credit for rebills or otherwise assign credit to a different affiliate? I've heard vague talk of things like this before and I am curious as to what is actually true. I did check to make sure I am getting credit according to the program details and it seems to check out.
Or do you think it's the pre checked cross sales which are making all these surfers paranoid? My personal gut feeling is that something is up with this because I'm sending him very good traffic but I want to hear what others have to say.
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Even if people don't like the site, the rebills should be higher than that and people should not be cancelling that quickly unless someone is more or less asking them to.
Most likely the rebill amount is high for it to fail that often, and the initial join must be higher than 24.95 in order to create a sense of urgency about cancelling. (this would include any pre-checked crosses)
One thing comes to mind:
In order to have pre-checked crosses on a CCbill form, you must have an excellent chargeback ratio.
It is possible that in order to keep the CB ratios down the sponsor is actively contacting members with cancellation instructions in order to give them a warm fuzzy and keep them from disputing charges with their banks.
This kind of pro-active customer service does work for keeping ratios low, but there is a huge tradeoff in cancellation rates and low rebills. You make a lot less money but enjoy good standing with your billers.
Of course, the site may be simply nothing like it is described in the tours and if something specific and unique is being offered and not delivered, (fake dating sites where female "members" go the extra mile to encourage signups) well that'll do it too.
I suggest you do a test signup from a new email with no spam filter and see what happens subsequently. Check your bank statement, your inbox and the members area carefully and find out how members are being treated.