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Something weird is happening here for sure.
When I login with the new password and try to set it back to what it was I get:
"The new password you have entered has been used in the past. Please select a password that has never been used on this account."
So Paxum does know our old passwords and still have them in their possession. Hence the fact they email a new password to everyone in plain text is just borderline ridiculous. They could have easily put up a page where you can login with your current password and set a new password after you have identified yourself by logging in.
I don't know about Canada but every financial institution should report any hacks. The fact that Paxum holds funds for a ton of account holders and thus probably millions makes it an interesting goal for people who need quick cash without having to buy a gun and rob a bank. It is probably targeted daily by hackers.
I am not saying Paxum got hacked but as an account holder I demand a better and more detailed explanation, my bullshit radar is reporting very high numbers currently.
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