I never got a clarification from CCBill.
I had gotten an email that said:
"Your last billing date was 2011-12-27, when you were charged the amount of ?5.95."
Ironic, as I was charged $6.27, then a $0.16 fee for GBP to USD which amounted to $6.43.
Quote:
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Thank you for bringing this to my attention. I’m following up with our development team on this. As of now it’s displaying the ‘pricing option’ opposed to the improperly worded ‘charged’ amount. I believe that value should be displaying the 4.00 GBP or the USD converted value.
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^The above did not show the 'pricing option'. It showed exactly how much CCBill paid me.
As of now I presume that CCBill's stance on the issue is that:
1) They charged 4.00 GBP
2) My bank converted it to $6.27, and later charged me $0.16 conversion fee
3) They sent back out 4.00 GBP to CCBill's bank
4) CCBill took 4.00 GBP and converted it to USD (probably also $6.27), then charged me 5.11% to do this "conversion"
5) Paid me out $5.95
My complaints:
1) Their "conversion fee" is 100% more than my banks. Like I said before, they should either pay me the 4.00 GBP directly so I can do the conversion or at a minimum, let me have an EU bank tied to my account so I can just hold my GBP funds as I please.
2) Their CCBill-EU account did the transaction. They weren't forced to convert GBP to USD. Why would they? If I was them, I would be holding the 4.00 GBP and paying them out with the funds I already take in, in USD. That way, I can charge a 5.11% "fee" while not even converting the original funds at all.