Quote:
Originally Posted by joshgirls
post 56 is their conclusion. questions beyond that would be clarifications, but not another answer.
the fact the OP stopped posting suggests he understands.
this is a good example where customer service is tough. front line CS reps dont know, so they say its a bug, then someone higher up gets the question, the answer spills out all over the dock.
Charging the conversion fee is not strange to me. the 5% seems high, but outrageous fees & fucking over their clients is typical of bank of america (CCBills bank)
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ah thanks i missed that it was the conclusion.
OP said he was still waiting to hear back on a few things.
double fees for non-US transactions. thats pretty bad. EU charges go through CCBILL-EU and then get transferred to the US for US clients. why not charge EU customers using CCBILL-US for US clients and save the EU/US transfer fee?
that right there is a reason to use another biller. does Zombaio pass charges back and forth between their US and EU branches? of course not.