Quote:
Originally Posted by plsureking
how did you come up with that?
the last post from the OP says he is still waiting for an answer.
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post 56 is their conclusion. questions beyond that would be clarifications, but not another answer.
the fact the OP stopped posting suggests he understands.
this is a good example where customer service is tough. front line CS reps dont know, so they say its a bug, then someone higher up gets the question, the answer spills out all over the dock.
Charging the conversion fee is not strange to me. the 5% seems high, but outrageous fees & fucking over their clients is typical of bank of america (CCBills bank)