This is my latest response from CCBill:
Quote:
I’ve consolidated your two emails, Saturday, January 07, 2012 2:18 PM and Saturday, January 07, 2012 2:39 AM below.
With regards to your concerns. The price of 4.00 GBP is what is charged to the consumer. That is the initial or “base” charge. However as those funds are processed, as quoted from --- in his email below:
"At CCBill, when multicurrency transactions occur, we take what the client is charging and apply the exchange rate we are given by our banks. This exchange rate includes a fee for the conversion."
For Conversions, CCBill offers our clients that conduct global transactions, a currency exchange rate as supplied by our financial institution. Exchange rates are updated daily to reflect changes in currency fluctuations. What happens from here, as we now have that provided rate, is it allows us to give a total amount at the time of the transaction to the consumer, hence the settled charge as you saw from your test signup of $6.27.
As for the fee that you are seeing from your bank, since you were a US based client and you charged yourself in GBP, the transaction was issued through our CCBill EU Merchant in which your bank, Wells Fargo, also went ahead and imposed an additional international service fee, which they are within their regulation to do.
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I sent a response back asking to confirm a few things, so will be waiting for that.
It still seems silly to me. If they're doing the currency conversion to pay me and hitting me with a 5.11% fee, then why not just do the conversion and charge in USD and avoid the fee all together, or pay me out in GBP so they don't have to do it from GBP to USD?
I don't get charged any fees when charging foreign customer in USD, why should I be charged a fee for chaging in GBP?