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Old 01-07-2012, 03:00 AM  
chucklesnorris
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Join Date: May 2011
Posts: 38
Quote:
Originally Posted by Due View Post
You are missing a pretty obvious point.

CCBill charges you in GBP
CCBill receive GBP from the bank
The bank is doing the conversion, not CCbill they are dealing with this transaction in GBP. Based on the individual merchant account settings they have it may be converted to a different currency, but that's unrelated to the actual transaction. When transaction is processed it's processed as "give me 4 GBP" not "give me 4 GBP or 6.27 USD or 4.3 EUR or......"

That's incorrect. It's the opposite. Directly from CCBill:

Quote:
?At CCBill, when multicurrency transactions occur, we take what the client is charging and apply the exchange rate we are given by our banks. This exchange rate includes a fee for the conversion. For instance, if the base amount is in USD, we multiply the base by the exchange rate to display the price to the consumer. The consumer sees an amount based on the exchange rate provided and the client receives the base amount as configured in USD. If the base amount is in a foreign currency, we will multiply it by the given exchange rate and the client will receive the USD equivalent based on the exchange rate provided.?
And my response that I'm waiting for a reply on:

Quote:
""At CCBill, when multicurrency transactions occur, we take what the client is charging and apply the exchange rate we are given by our banks"

1)That would be fine if the exchange rate matched what I/my customers are being charged, which it's not. For example, if the exchange rate amounted to $5.95 - then why does ccbill charge $6.27? That amount is BEFORE any bank conversion/transaction fees.

2) Whatever your answer is to that question, this is why I used the 2 example transactions. One person resides in the UK while the other in the US. There should be no multi-currency transaction for both people, yet both payments are the same. So if there are fees on CCBill's banks end, it should not ring true for both transactions.

"For instance, if the base amount is in USD, we multiply the base by the exchange rate to display the price to the consumer. The consumer sees an amount based on the exchange rate provided and the client receives the base amount as configured in USD. If the base amount is in a foreign currency, we will multiply it by the given exchange rate and the client will receive the USD equivalent based on the exchange rate provided."

All of this is based around automatic currency pricing which I do NOT have. I had a one set price and every single customer who goes to my site will pay exactly 19.99 GBP"
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