Quote:
Originally Posted by chucklesnorris
"The money above needs to be charged in UK and converted by CCBill's bank into a dollar amount." - Thanks for proving my point.
Directly from CCBill support:
My point/Example:
CCBill charges 4.00 GBP
Shows up as a temporary transaction of $6.27 USD
Transaction posts, added with a 16 cents "fee" which = $6.43 USD
CCBill pays me $5.95
Am I missing something? I called my bank, no other fees other than the 16 cents fee.
Magically, coincidentally, 4.00 GBP to USD is exactly $6.27 (Take off a penny or two depending on who's doing the conversion. Note: That conversion is from back when I did the charge, it's probably different now).
I've ruled everything out, including differences in the conversion rate. If this was a conversion rate issue, the amount paid to me would be the same, not less, and I would just be complaining that CCBill charges less than what they should. - Which ironically, I complained to about 2 months ago and they told me they can't give me any information and that it's all handled internally.
Lastly, CCBill (3 people) verified this was a bug, one of which told me (via voicemail) it was submitted as such.
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You are missing a pretty obvious point.
CCBill charges you in GBP
CCBill receive GBP from the bank
The bank is doing the conversion, not CCbill they are dealing with this transaction in GBP. Based on the individual merchant account settings they have it may be converted to a different currency, but that's unrelated to the actual transaction. When transaction is processed it's processed as "give me 4 GBP" not "give me 4 GBP or 6.27 USD or 4.3 EUR or......"