Quote:
Originally Posted by chucklesnorris
Actually, no. CCBill already verified this as a "bug" according to at least 3 reps, 1 of which told me verbally via a voicemail.
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to the extent they dont give you a conclusive answer, they may not know themselves what is wrong, or the tech who can determine the problem is not available.
I know firsthand, working in a large company, that miscommunications & rookie employees between departments can create a situation where people tell you its a bug when really the people in the know are not around.
hope its an innocent mistake they can correct for you.