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Gerco · 01-03-2012, 09:29 AM

Did the switch about 6 years ago. Coming from a PC IT background. The main reason for the switch at the time was I needed a laptop that had an express port, firewire800 and a fast DVD burner. (macbook pro) as it turned out there where only 2 other options at the time, one by dell and one by sony and both cost more... I figured hell, I'm getting what I need and knew I could install windows on it if need be... never did...

Then came support.

Working hard one day I slapped in my express card to hard and broke the locking mechanism. 2 phone calls and the part was overnighted and the machine was back to 100% and in my hands the next morning...

Then I moved. During the move I had the machines (the same macbook pro and an Imac) sitting on the floor encoding, and we had a flood... both systems fried. Both system over a year out of warranty at that point... I thought I was screwed. Called apple, told them, they had me take it to a mac center and rebuilt both machines, even upgraded the HD's (put a terabyte in my Imac) etc. Only charge was the upgrades, which they deducted the cost of what the normal drives would have been... so I ended up paying something like 200 bucks total... 3 years later, both machines are still in use, I'm typing on the Imac right now and the macbook pro is sitting on the other side of the house running Episode and chucking video from a watch folder...

6 solid years of service and use out of my investment... Never had a virus, never an issue other than the above mentioned which where NOT the hardwares fault... I'll be buying a new Imac soon and they will have my business for life.

01-03-2012, 09:29 AM
Gerco Confirmed User Join Date: Nov 2005 Posts: 2,052	Did the switch about 6 years ago. Coming from a PC IT background. The main reason for the switch at the time was I needed a laptop that had an express port, firewire800 and a fast DVD burner. (macbook pro) as it turned out there where only 2 other options at the time, one by dell and one by sony and both cost more... I figured hell, I'm getting what I need and knew I could install windows on it if need be... never did... Then came support. Working hard one day I slapped in my express card to hard and broke the locking mechanism. 2 phone calls and the part was overnighted and the machine was back to 100% and in my hands the next morning... Then I moved. During the move I had the machines (the same macbook pro and an Imac) sitting on the floor encoding, and we had a flood... both systems fried. Both system over a year out of warranty at that point... I thought I was screwed. Called apple, told them, they had me take it to a mac center and rebuilt both machines, even upgraded the HD's (put a terabyte in my Imac) etc. Only charge was the upgrades, which they deducted the cost of what the normal drives would have been... so I ended up paying something like 200 bucks total... 3 years later, both machines are still in use, I'm typing on the Imac right now and the macbook pro is sitting on the other side of the house running Episode and chucking video from a watch folder... 6 solid years of service and use out of my investment... Never had a virus, never an issue other than the above mentioned which where NOT the hardwares fault... I'll be buying a new Imac soon and they will have my business for life. __________________ Http://www.extremehole.com ** CLOSED ** 400 HOURS of exclusive custom extreme content, already on external HD in Raw DV ready to encode. over 150,000 exclusive images and more.