Originally Posted by MetaMan

What would you do if this happened to you?

1. You shop a particular kind of advertisement you need to different design companies seeing who is capable.
2. You find one, the price is not cheap, via a what I thought was a professional service.
3. The company agrees to do your concept, saying it is doable from the beginning.
4. They deliver you a totally different concept, saying it was not doable (even after they said it was)
5. I compromise say lets move forward anyway (we were on a time limit)
6. They refuse to make changes on the already wrong concept
7. Date of advertising campaign is missed

What would you do? Not to mention we pre paid for half upfront. Then the owner has the nerve to make it sound like we were pushing new ideas. When it was himself who told us they can pull it off.

Not to mention the designer I was left to deal with spent the entire time arguing with me and trying to tell me what I'm looking for. Now even after the owner asking us what final details we need. He has now not gotten back to me in about a week.