Best Customer Service Solution?
Working on a mainstream project right now and need a CS team to handle something like 200-300 support emails a day. It's nothing huge, probably 5-10k net profit / month, so obviously don't want to burn too much in a customer support budget, but the team has to be good at what they do, and be completely fluent in english.
Email support only btw, don't need a call center.
Any suggestions?
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