GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Do you care if there's a PHONE NUMBER on an ecommerce page?

Failed · 12-15-2011, 06:45 PM

It depends on what I'm buying. If it's under $100.00, I'm less likely to care if there's a phone number or different options for support. If it's a product or service I'll be spending more than $100.00 on, or will be requiring support for regularly, I'll actually contact support first before the purchase just to see what quality of support I'm likely to get, and this is where a phone number is preferred over email or live chat.

12-15-2011, 06:45 PM
Failed Confirmed User Industry Role: Join Date: Mar 2011 Posts: 2,301	It depends on what I'm buying. If it's under $100.00, I'm less likely to care if there's a phone number or different options for support. If it's a product or service I'll be spending more than $100.00 on, or will be requiring support for regularly, I'll actually contact support first before the purchase just to see what quality of support I'm likely to get, and this is where a phone number is preferred over email or live chat.