Originally Posted by DarkPeter

I think yes. Unfortunately from what i know the situation in Czech republic is such that bank returns anything to anybody any time he asks if he lies that he could not download videos and your support did not help him or just any other stupid lie. They do not make any prosecution, do not check if he could not really download, if you helped him or not, they do not ask you for your opinion on this. They just put money back with some chargeback fees between $10-$25 depending on bank. If merchant feels customer took service and did not pay, you can sue him of course and you 99% win here, he pays you the price again, $60 wire transfer fees to banks, $300 to your attorney and $150 trial fee. If he runs out of money there is also additional $400+ for executing his properties. But you must have somebody here to fill all the forms right probably. I do not know how robust complaint leads to chargeback in us and other eu countries but i suppose it goes usually very easy. Some guy from bank told publicly at September Prague Europpean Summit banking transaction seminar that the best chargeback country is Iceland, 90% of all their transactions from Iceland gets charged back. It has no sense for bank to discuss with fraudster or with you and get involved in possible criminal case, why to do it when they get lovely easy chargeback fees from both of you and perhaps more money in future if it goes to trial?