Quote:
Originally posted by Triple 6
So.... what did you guys get fined for? Running a broke ass billing cancellation system? No? Well that would have been my guess ;)
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If you read their lawsuit, they were basically fined for two things:
1) Going over Mastercard's 1 percent chargeback threshold.
2) Issuing too many refunds "in lieu" of chargebacks which, Mastercard claims, violates their rules.
If your chargebacks are more than .5 percent, and your refunds also exceed .5 percent, Mastercard starts counting refunds as chargebacks.
Obviously Epoch is disputing all of this in their lawsuit and says Mastercard is treating them unfairly.