Quote:
Originally posted by Luc Duboi
It was a big mistake. They put me on hold for hours. what can I do ?
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Hang up?
Truth of the matter is no one is on hold for hours. There's a big ole clock on one wall that has all the call in hold times on it, and it's right where management can see it. If there was a hold time on there that was that long, the entire place would be in an uproar.