Quote:
Originally Posted by EukerVoorn
I claimed that Zombaio was charging cancelled subscriptions and posted proof of that, in fact what I claimed was true, only apparently, and I believe Tomas on his word, the subs weren't cancelled by the members, but by Zombaio's internal system after these credit cards were declined for rebilling, and on top of that there was a huge delay in the billing retries which is normally done two more times with 3 day intervals, but in this case with a 2 month interval. So on one page the account was flagged as cancelled somewhere in July and on the other page the account was flagged as active and billed again starting in September. After I brought it up in here, Tomas had it fixed.
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I have experienced the same thing. I am happy that the bug was found, and Zombaio has fixed it.