Quote:
Originally Posted by SwirlsGirl
I am sitting here with 3 hours plus of documentation of this surfers downloads... if there can be billing fraud, there can be chargeback fraud....this is a case of refund fraud coupled with the fact that ccblll could have opened a browser and entered login and pass
|
I'm sure you have all of that, but here's the kicker. Believe it or not, all of that documentation is not "proof" that your customer received the content he paid for according to Mastercard and Visa.
The only "proof" that a customer has received a purchase, is a signature on a UPS delivery form for a tangible product. If you sell sex toys or any other tangible good, your proof of delivery is the UPS, Fedex or other shipping receipt. This is the only proof of delivery that Mastercard/Visa will pay attention to.
When you sell subscriptions to a website, regardless of all of the IP addresses and server logs to can gather, it's still not legal proof that he, the card holder, paid for and received the goods. This is why CCBill, Zombaio etc call this "High Risk Processing".