Quote:
Originally Posted by SwirlsGirl
thankyou everyone for your input, like EukerVoorn said its principal... THE CCBILL REP SAID HIMSELF that its unusual to void without investigation first...
We all know $17.95 isn't going to bankrupt me, ccbill, or the customer with that being said its a matter of principal I am at a loss of goods and services me the merchant...as all of you are merchants
I am sitting here with 3 hours plus of documentation of this surfers downloads... if there can be billing fraud, there can be chargeback fraud....this is a case of refund fraud coupled with the fact that ccblll could have opened a browser and entered login and pass
I know many of you disagree with me on certain issues but I still appreciate your input and value all of your points....many thanks
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I'm going to say this straight up.
CCBill is a starter program for people who have a site or 2 and don't have resources to bill themselves. Some affiliates like CCBill because they feel like they won't get screwed.
Now CCBill is like 1 account. Are you with me? They are the master merchant account and let all you peons have sub-accounts. So you, bringing in 55K per year is like a .001 percent of the "master".
Do you see where I am going with this? You are a nobody in a program making loads of cash off of newbs.
You will NEVER get the answers to your questions. They, CCBill, will scrub any way they see fit to make sure that their chargebacks remain tolerable to visa and mastercard.
The only thing that will happen is CCBill will simply close your sub "peon" account and you will lose all your rebills. You are not the merchant, you are simply a working ant under the queen.
Get your own merchant account (merchant account meaning find a bank and a gateway processor) and be *actually* your own merchant. You are currently not a merchant nor have any right what so ever to decide who gets a refund and who doesn't!
Understand?