Most managed hosting providers will do it at no charge - take a look at a few hosts front pages and see how many offer it as a basic service. Thats why you pay a premium over non-managed, although service levels differ of course.
WebAir have never impressed me at any level. Even in this thread the rep bitched about some guys spelling before offering any explanation. Thats a sign of childish desperation to me. I guess that was before his boss with a few board skills tried to save some face.
I will save my infamous WebAir support story for another night....
