webair,
awesome response...having pushed pipe for evil akamai for three years i'm always amazed to see how many folks don't really understand bw and billing...excellent job. another point, 95/5 works awesome if you run international domains, also we put all our adult customers on mainstream tier 1 ISP's...why? The traffic nearly balances their 9-to-5 MRTG's perfectly...that is, it loads them up where they are weak (late hours and weekends)...we always insist on better pricing for this and frequently get it...we just signed a 100 Mbps deal at the 95th with a Tier 1 for $75/mbps and have an option to buy another 50 Mbps at $50 if the MRTG's prove to smooth out their graphs. Also, you can try offering them rolling billing over 90 day periods...helps to smooth any wierd bump from one month to the next...
just my .02,
R
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