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96ukssob · 09-07-2011, 11:20 AM

I'm looking for something similar to a ticket support software, but this is for internal use between me and employees.

Essentially what I want to do is open up a "ticket" for a specific client, then assign that to a certain user. Then each person can make updates (noting who made the update) and close the task, or assign it to someone else.

Any ideas of free software that is out there? Something similar to Mantis, but more customer management... building out a CRM at the moment so not looking to plug in hundreds of clients into something that will be gone in 2 months.

Also, ideally something that has a "priority" list, so things of more urgency can be listed at the top rather than just an order of items.

09-07-2011, 11:20 AM
96ukssob So Fucking Banananananas Industry Role: Join Date: Mar 2003 Location: If I was in your ass you'd know it Posts: 12,991	Need bug/ticket reporting software I'm looking for something similar to a ticket support software, but this is for internal use between me and employees. Essentially what I want to do is open up a "ticket" for a specific client, then assign that to a certain user. Then each person can make updates (noting who made the update) and close the task, or assign it to someone else. Any ideas of free software that is out there? Something similar to Mantis, but more customer management... building out a CRM at the moment so not looking to plug in hundreds of clients into something that will be gone in 2 months. Also, ideally something that has a "priority" list, so things of more urgency can be listed at the top rather than just an order of items. __________________ Email: Clicky on Me Last edited by 96ukssob; 09-07-2011 at 11:22 AM..