08-31-2011, 01:23 PM
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Confirmed User
Industry Role:
Join Date: Feb 2001
Location: Northern Cali, USA
Posts: 3,443
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Quote:
Originally Posted by NaughtyVisions
Not defending Godaddy or shady practices....focusing on what I highlighted in your post:
Isn't that the exact same thing that porn sites do with free trial memberships? Free for xx days? So do mainstream companies (other than GoDaddy), Netflix recently gave me a two weeks free; Gamefly offered us 7 days free; Rhapsody has given me two weeks free countless times. But in every instance, unless I cancel within that time period, I get billed.
I don't care what the product or service, or if it's something offered as a bonus to something I'm currently purchasing, I always look for the fine print about being charged if not canceled, or just cancel the addition thing anyway.
While I do agree that a reminder email would have been a good courtesy effort from Godaddy, that flies in the face of what most adult webmasters on here say. I think DVTimes once posted about reminding customers that their memberships were coming up for renewal, and he got flamed; reason being, "don't remind a customer to cancel something they don't really want. Let them figure it out on their own and collect the $$ until they do."
So, while I sympathize with your situation, that's the plight of most customers of adult websites, and it's sort of funny to see someone complaining about it on an adult webmaster forum.
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No this is not comparable, this fee wasn't for subscribing to the privacy service nor was it up for renewal which deems your point invalid.
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