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Originally Posted by harvey
I didn't know it was a template, but beware with that, people who already saw that template may think you're just a reseller or an affiliate, so you may lose credibility there. And people looking for hosting may already have searched for templates for their site, so watch out, 2/3 clients paying 1 year of hosting might pay for an appropriate investment on branding
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I don't think so, templates are templates just like a resume or a word doc. With 2.0 have the web looks similar. I think the stigma is gone, what's important is the function and image and what you do with the template. I have seen many 5-6k sites that are horrid at least with a template you know what you are getting and can change it from there. I would not gamble our companies image based on some web designers idea, we need to decide what we are going to use and go from there. Host Gator and many others are templates and they do just fine as we have for ten years with templates. But thanks for the feedback. We still need web designers but for the ongoing process, not for the template it's based on.
I really believe in transparency in this age, there is no room to hide and act like you are something your not. We are a 12 person team and own part of a LA data center, we are not web designers but care a lot about how we look
most of our customers are new to the internet because we have awesome keywords and they stay because we have great customer service and hosting. It's that simple. I hope a template would not effect that.
Quote:
Originally Posted by BangThemes
Sorry, but you misunderstand the meaning of Big and clean Website. You run a webhosting business, not a design studio or portfolio Website. Your design is missing infographics, important information that users will see getting there within a couple of seconds. Your objective is to sell! Explain that to your designer, do your home work, compare other successful websites.
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Thanks I feel people want something simple it's a different age and informatics and too many details are turn offs. People want to know the price, the history of the customer, and if they are trusted and good at what they do. Our new focus is to boil down everything and get people through the sign up quick and easy. We used to have lots of flash and graphs and stats but our test groups always said they don't know what they are and wish they could just have a clear path to sign up. Trust more homework has gine into DWHS then you can imagine, we have been hosting over 100k domains for ten years now. That's pretty impressive for a 12 person show.
Quote:
Originally Posted by pornguy
Lose the images of the people unless they represent the customer service.
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I don't like the images either, those will be rotated on a seasonal and promotional basis once we get the rest settled in.