Dell specifically? They have the worse support in the industry the past two years running. Seems they've made their lower end computers and have been pushing them big in those commercials. Well something has to give with all that advertising, and from I hear it's support. They are much more interested in pushing a few million underpowered systems and cornering the market right now (nothing wrong with that) but at the expense of having a good rep. I bought Dell before, but I wouldn't touch them now. Just my
Hey you might get lucky. But if it ever needs servicing, needs to be sent back or anything, you'll probably get screwed.