Quote:
Originally Posted by RyuLion
On another side note, Elevated X has 4-5 per month support ticket limit. Make sure you find EVERY Limitation before you move man.
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To clarify:
Elevated X
DOES NOT have a ticket limit for things like how-to questions, legitimate bug fixes or how many tickets you can submit to request general help using the CMS.
It's unfortunate when we need to impose a ticket limit but we're forced to do it to prevent problem customers from abusing our support services.
In 5 years we have only had to enforce a ticket limit 2 times.
AJ