Quote:
Originally posted by Resolute
Yerr I was defending them.
Down here in Australia we believe in giving people "a fair go" but Ibills non performance in advising their clients what is going on over the weekend has been abysmal.
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Do you know why you don't get any notification at weekends? because most of the staff go home, they don't have a clue about how we webmasters work, that this profession is a 16 hour a day 7 days a week job ( if you want to make a success of it ) When we used to use them it was impossible to get any answer's at weekends and only an emergency crew of tech guys are there.
You know i think the only reason some sites still use Ibill is because they don't want to lose recurring billings which are not transferable. Our main sponsor still has around 1500 rebills even though they dropped Ibill 9 months ago, but in time they to will stop and Ibill will no longer be their problem.
Cindy xx