Quote:
Originally posted by tony404
What we did in the members area where they go to cancel or for customer service . We added that ibill is having a problem and gave them ibill customer service number and the email and ours. Most customers are very cool if you keep them informed.
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That is a good idea. You can also have your own customer service pages built that will link to your processors if you use more than one. Many of the larger programs do this.
Z