Quote:
Originally posted by HardProfits
Another great IPSP is CCBill, whom I have a considerable amount of respect and loyalty towards. They recently updated all their systems without notice, which left hundreds of scripts we had specially written worthless (that had taken thousands of man hours to build).
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CCBill updating their system affected a tiny percentage of their users. Tiny. Plus, it was only the percentage using their system in a non-standard way, and losing them access to non-standard functions, not basic billing and customer service.
The problems with iBill this week have affected 100% of their users. 100%. All of whom can expect increased chargeback percentages as a result of it.
Surely you can see the difference.